Category: Inbound Marketing

Information about inbound marketing

Why Marketing and Sales Should Team Up

Overall, a business works towards the same goal and every part of the business should work in unison. A while back, we published a blog on how to build communication between sales and marketing and here are some of the reasons why marketing and sales should team up.

Better marketing

Being one team leads to better marketing. Sales knows first hand what people are asking and are concerned about. This information should be passed on to marketing so they can provide the answers before they even become questions or concerns. The buyer is researching the company on the internet and social media, and with that communication bridge the customer will be able to find exactly what they are looking for.

Easier Sales

With marketing addressing all the questions and concerns that you’re constantly answering in emails and phone calls, that leads to easier sales. Let your marketing team provide answers to prospects before the prospect even picks up the phone. Marketing also knows what is popular within their website, blogs, social media post, ect. which should be passed to sales.

Buyer Personas

Marketing knows what the business wants and aims for but sales knows what the business attracts and sells to. With both teams sitting down and working on buyer personas or ideal customer profile together it will increase the accuracy of what the company’s buyer personas really are.

Sales, Sales, Sales

All of the little things with these two teams working together really will add up and you will see the change. The superior results is the main reason your company should want marketing and sales to work together.

The company should drive the quote of “one team, one vision” to the whole company because that mindset will open doors to creating more leads and more conversations. It will take some reorganization for this to become and routine and ultimately work. But in the long run the work is worth it.

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What You Learn Going From Writing for College to Writing for Marketing

Writing for marketing

In third grade, I thought that if I wrote a story it would end up in every elementary school library. But it wasn’t. Luckily, I had a special teacher fulfill a little part of my dream. She went out and had it printed on a hard copy and put it in my school library. To this day, I owe my passion for writing to her.

Fast forward to today. What you’re taught you in school is how you should always write? FALSE. I am on the verge of creating a petition for colleges to teach writing for marketing, like how to write social media posts and how to write a blog post, and other things I am actually going to use in my future. Most people know college writing, if you don’t then you know high school writing. All in all they’re the same. College writing:

  • •Introduction
  1. •Thesis
  • •Body Paragraph 1
  • •Body Paragraph 2
  • •Body Paragraph 3
  • •Other Viewpoint
  • •Conclusion

Basically that’s how it goes… but you need stretch it out to 12 pages.

Now, blogs can be a similar structure, but not too similar in writing style. When writing for marketing, people want hear your voice (and in my opinion, that’s the most important part). But there are different ways to write a blog, some of my favorite are:

This type of blog post is all in the title. The how-to blog post is a blog post that tells readers, well, how to do something. First thing first, you need to deiced something to write about and or tell your readers what to do.  Now write down the steps you believe are necessary for this topic. Once you have your how-to skeleton give it life! Write out your blog. Provide helpful information to your audience. Write out the points and fill in the bubbles. You can provide detailed information but still be to the point. Visualize it, make it eye catching and have fun!

You need to pick a compelling topic that goes along with something you can make a list for. Similar to the how-to post this will also have to have a skeleton built first. The outlining process is where you build up your lists. Now tell a story!

This is also known as the entertaining post. This post’s primary intention is to entertain. This kind of blog post is most free blog there is because you can write about almost anything with no type of outline. This type of content is mostly humorous content but sometimes can be informational. Make the post effective beyond its simple entertainment value.

This biggest difference between writing for marketing and writing for college is that you don’t need to fill up pages. In fact, it’s best that you make it really simple and easy for the reader to understand. You don’t need to fill it up with big words and repeat yourself to fill up space. Getting your point across in as few words as possible is recommended.

If you’re just out of school, this should be exciting. No more term papers, time to really enjoy writing!

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What This College Student Loved About the HubSpot Inbound Certification

hubspot inbound certification

As college student, I regularly sit through four hour lectures. I take classes online and on campus, write lots of papers and participate in discussion boards, often just for the sake of getting the credit. So starting courses for the HubSpot Inbound Certification, I’m not gonna lie, I was thinking to myself ‘jeez how long is this gonna take’ *eye roll*. But by the end of the training I realized that everything I just learned from this marketing software company were things I have never touched on at my university. I finished the HubSpot inbound training and these are few things that really stood out to me.

It’s engaging

One of the great things about these training courses is that they are videos of someone speaking. I know what you might be thinking, “Someone speaking on camera… and I’m supposed to stay attentive?” While the person is speaking, slides are posted on the screen with notes and numbers and pictures. Even with this seemingly boring format, they do a great job with keeping you interested.They throw out surprising statistics that you didn’t know or they simply provide material that you really want to learn.

There are plenty of resources

They also provide you with resources you might find helpful like blogs related to the topic. If you’re a note taker like me, they give you the slides first hand to take note on for the exam at the end of the training. They also give you a study guide! Take advantage of that because the exams are not easy! But by the end of this training, once you pass the exam, you’ll want to hang up your certification certificate on the nearest fridge!

I’ve never learned this stuff

My major is Business Studies and I have a minor in Marketing. The courses I take at my university are centered around the basic knowledge of business and a little sprinkle into marketing. But HubSpot dives into inbound marketing, blogging, social media and so much more that I haven’t had the opportunity to learn in depth. I am excited and eager to learn more at HubSpot Academy.

HubSpot and Ecommerce with WooCommerce and Revenue Conduit

HubSpot and Ecommerce with WooCommerce and Revenue Conduit

Yes, HubSpot and Ecommerce do go together. And Revenue Conduit will get you there.

To be completely honest, when I think of HubSpot users, the ones that come to mind are mainly B2B and big ticket B2C companies. Since nurturing is such a big part of the inbound methodology, quick buys on ecommerce websites never really struck me as fitting into the category of being a great fit for HubSpot.

Then a potential client approached us and told us they were looking for a way to increase their online sales. The product was clothing, underwear to be exact, and something that really intrigued us. So we started doing some research.

A big part of why this company was so enticing for us was that they were selling on Amazon, and their Amazon sales were taking off. In the past few months, their sales on Amazon have come to account for 90% of their business. Exciting? Yes. But also scary. They knew the market was there but wanted more control over their marketing and sales. They wanted more traffic to their website so they could steer their own ship.

They were using Woocommerce and were happy with how it was working. So we started looking at how it could integrate with HubSpot. It turns out there are technically two ways Woocommerce can integrate with HubSpot. Although that’s only technically. Because the first thing we tried really didn’t do anything valuable for us.

Zapier

Don’t get me wrong, Zapier is a fantastic tool for many things. It’s a great way to frankenstein tools together to come up with your own marketing machine. We use it for my non-profit because we have more time than money and it gets the job done. It will take contacts from our forms to our Mailchimp account and into our CRM. Send an email to whoever needs to know about it. The possibilities are endless. But for this application, I don’t think it should even be advertised as an integration.

There is no way to get the data you need when you link Woocommerce to Zapier to HubSpot. Every new customer comes in as direct traffic, and they all come from Ashburn, Virginia. We didn’t even try to sync up more fields other than the name and email because we knew we would miss out on the info we needed if we went this route.

Woocommerce Zapier HubSpot

The only solution I could think of was a two step check out. The customer could fill out their email first on a HubSpot form before they get to the cart. That way, we would have the their original source and pages visited before they got to the Woocommerce checkout form. We found our ultimate solution before we tried this. But if you’ve done it this way, let me know how it turned out.

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HubSpot and Ecommerce with Revenue Conduit

I admit we were being cheap at first. We thought we could create our own solution and didn’t want to pay for something else on top of HubSpot. But we didn’t do enough research about Revenue Conduit to even know what it was capable of. We are learning now that it is so worth the $100/month.

This is a robust tool, but I’ll try to break it down by just what it imports when you sign up. I plan on doing more posts about this as we dive deeper into Revenue Conduit.

Fields

Revenue Conduit automatically imports a ton of customer property fields when you sync it up. You have your obvious ones like First Order Date and Total Value of Orders, to Products Bought and Abandoned Cart Products. All the data you need is there for you to create some pretty specific smart lists and segment your marketing effectively. I’ve already created a list of shoppers with boys and one of shoppers with girls so I can target the right products to the right people.
Revenue Conduit Fields

Lists

The smart lists that have been populated into my account during these first few weeks will be extremely useful. I already have lists of new customers, repeat buyers and best customers. We’ve saved so much time as these have all populated without us having to do much of anything.
Revenue Conduit Lists

Workflows

OK, workflows can be scary for me. Just because my head starts to hurt when I think about how they work and what they do. But when I dive deep, it’s pretty addicting. Revenue Conduit automatically imports almost 20 workflows when it’s hooked up. They have workflows that are internal, which set fields like Order Recency Rating and Order Frequency Rating, and also ones that are set up around marketing emails for your customers. This month we will focus on getting the New Customer Welcome & Get a 2nd Order workflow up and running, and then continue doing more throughout our contract.
revenue conduit workflows

Historical Data

As our 14 day trial was ending, all our client’s historical customer data was imported. This means we have the values that were spent, order frequency, and even products purchased from all of their customers over the past 2 years inside HubSpot and at our disposal. Our client was told their customer info was being imported into Mailchimp, but Revenue Conduit found way more contacts than what we had access to initially. Since this client has their highest conversion rates from email marketing, having all these historical contacts will be huge.
Revenue Conduit Historical Data

Coupon Code Generation

Another big reason we started using Revenue Conduit was their dynamic coupon code generation feature. Our client had a coupon that was displayed on a pop-up after someone signed up for updates. The problem was that people were using the code over and over, and they could only change it once a quarter or so. With dynamic coupon codes, we can keep track of who has coupons, who has used coupons, and when they expire. And we don’t have to worry about them being passed around in a forum.
revenue conduit coupon code

Bottom Line

Don’t write off using an inbound marketing software like HubSpot because you’re an ecommerce company. The “Delight” part of the inbound methodology is much bigger than the “Convert” part in this type of setup, but the results are still just as powerful. We just synced up our client’s data and are already so excited about the things we can do with all the information. This solution is perfect for a growing ecommerce company that wants to put out marketing that matches the quality of the big guys.
 



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